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Industrial Scientific issues safety recall for GasBadge Plus

By COS staff
| www.cos-mag.com

Industrial Scientific Corporation has determined that the GasBadge Plus single gas instrument may not properly indicate a low battery condition resulting in a failure to alarm or instrument shut down. As a result, for safety reasons, Industrial Scientific is issuing a recall of all current GasBadge Plus instruments (v2.2 and earlier, manufactured prior to February 2012).

The following part numbers are covered by this recall:

INSTRUMENTS                                     PART NUMBERS

GasBadge Plus – Carbon Monoxide     18100050-1, 18100050-1xx, IPLU501

GasBadge Plus – Hydrogen Sulfide      18100050-2, 18100050-2xx, IPLU502

GasBadge Plus – Oxygen                     18100050-3, 18100050-3xx, IPLU503

GasBadge Plus – Nitrogen Dioxide       18100050-4, 18100050-4xx, IPLU504

GasBadge Plus – Sulfur Dioxide           18100050-5, 18100050-5xx, IPLU505

xx = optional alphanumeric designation

No other Industrial Scientific products are affected. Industrial Scientific will exchange all recalled GasBadge Plus Instruments free of charge with new GasBadge Plus v3.0 units that correct the low battery condition problem. Replacement instruments will include a warranty to cover any remaining warranty period of the recalled GasBadge Plus Instruments. All customers should contact Industrial Scientific to arrange for the exchange of the Recalled GasBadge Plus Instruments as detailed below in this notice. (Video message about the recall from Industrial Scientific president and CEO Justin McElhattan below)

What to do next

For iNet customers: Industrial Scientific will contact all iNet customers to arrange for the exchange of recalled GasBadge Plus Instruments. No action is required by these customers.

For non-iNet customers: Non-iNet customers should complete the recall form found at www.indsci.com/gbplusrecall including all serial numbers for the recalled GasBadge Plus Instruments to be exchanged/replaced.

Alternatively, customers can contact Industrial Scientific directly using the following contact email addresses and phone numbers:

North and South America & Australia:

gbplusrecall@indsci.com

+1 412-788-4353

+ 03 9644 7777 (Australia and New Zealand)

1-800-DETECTS (338-3287) in North America only

Europe-Middle East-Africa region:

gbplusrecall@indsci.com

+00 800-WORKSAFE(96757233)

Asia-Pacific region: gbplusrecall@ap.indsci.com

+86 21 5899 3279

For more information on the recall, go to Industrial Scientific's website.

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